Social distancing – The government is already warning us to expect social distancing to continue well into the summer and therefore floor markings, posters and signs outside reminding customers to keep a 2m distance will still be required. Some great templates were created by the NFFF before the crisis hit, which are still accessible from its website. If you operate a restaurant, you too will need to limit the number of customers dining at one time by keeping distance between your tables.
Staff – Some of you may have be lucky enough to retain all your staff, others may have to look at who you are going to bring back and who you might have to let go of. Either way, get in touch with your team as soon as you have a date in mind for reopening and check who is still available for work. If staff are not needed or you cannot afford to take them back on, the government guidelines suggest it may be necessary to consider termination of employment or redundancy.
Team briefing – Brief the whole team on any changes that have occurred and remind them that the need for regular hand sanitising and social distancing in the shop is still as important as it was before you closed. And remember, this is going to be an emotional time for everyone coming back so have a few minutes together, as a team, before you get started.
Clean, clean, clean – Just as before, you’ll still need to work in regular cleaning schedules, taking into account door handles, table-tops, countertops, etc. Could you do this as you go, or would it help to close every couple of hours and have a mini deep clean?