The grant has enabled Dolphin to bring forward the purchase of its new frying range by 12 months and, while it’s too early to see any reduction in energy bills, the team has already noticed a dramatic drop in the amount of oil it is using due to the triple filtration system.
As well as the potential cost savings, David also benefits from the peace of mind that the new range is covered by a five-year parts and labour guarantee.
Since purchasing the takeaway, David and Susan have invested heavily in the business with an extensive refit to the kitchen, potato prep area and potato storage area. The front of the shop and customer serving area, which has just been completed, was the last part of the refurbishment.
As well as traditional fish and chips, customers can enjoy gluten free and vegan options. During the pandemic, Dolphin introduced a contactless service whereby customers could order ahead and have their food delivered directly to their cars. With restrictions now eased, it still offers click and collect, however, pick up is back in the shop.
David adds: “We are delighted with the range and service provided by KFE.
“Customer first impressions of your shop is at kerbside when driving past, that’s what attracts a customer into the shop at first. Once inside, if the customer area is clean and tidy, if the owners show pride in their establishment and produce a good product at a good price, then you are onto a winning formula.”