“The two chip boxes have really helped too. Again, it keeps staff apart but also the staff on collections and deliveries can easily see when they need more chips and they don’t need to worry about running out because a takeaway order has just walked in.
“We’ve got a heated gantry too so the girls can put collection or delivery orders together and have them sitting there staying hot, which is a lot easier than having to dish out all the different parts of an order separately when a customer or a delivery driver comes in.”
As well as having a reputation locally for its fish and chips, The Golden Fry is famous for its homemade parmesans – a regional speciality in which chicken is breaded, fried and topped with sauce and parmesan cheese. Before the refurb, staff fried parmesans using a Fado stand-alone unit in the back of the shop, but now they have a dedicated pan on the frying range.
“It’s so much more efficient now,” says Sharan. “What we found before was that when we were busy on fish and chips, those out the back couldn’t see to come and help and vice versa. Now everyone is all in one line so they can work with each other better.”
With the stand-alone fryer now spare, Sharan is looking at adding gluten free, vegetarian and vegan options to the menu at a later date.
Pleased with her new Kiremko, Sharan adds: “Range efficiency is always improving and although our old one was only eight years old I could see the difference compared with the three year old Kiremko I have in another shop that I run.
“Because of the efficiency and the quality of Kiremko ranges, I was definite I would go with KFE and there was no doubt about that.”
Alongside the range and internal refurb, The Golden Fry has made numerous additional improvements including new signage, shopfront and a ventilation system to ensure a continual supply of fresh air into the shop.
Sharan adds: “The shop looks and performs so much better now and there’s more room for the customers to stand in the shop. We can easily fit five people in with two meters’ social distancing which means they don’t have to wait in the cold. It’s great, the customers all love it and say “wow, it’s the best chippy in town”. It makes my day to hear that.”